Terms of Service

Overview

This website is operated by Machine Shops United LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Machine Shops United LLC.

By visiting our website, using our services, or purchasing products from us, you agree to be bound by these Terms of Service and all policies referenced herein, including our Shipping Policy and Return & Refund Policy.

Use of Our Website

You may not use our website, services, or products for any unlawful or unauthorized purpose.

You agree to comply with all applicable federal, state, and local laws and regulations when accessing our website or using products purchased from us.

You may not attempt to interfere with the security, operation, or functionality of our website.

Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, availability, and pricing are accurate.

However, typographical errors, inaccuracies, or omissions may occasionally occur. We reserve the right to correct errors, update information, or cancel affected orders when necessary.

Product images are provided for reference. Packaging, labeling, or product appearance may vary without affecting the product’s specifications or functionality.

Customers are responsible for confirming that a product is suitable for their intended machine, material, and application before use.

Orders

All orders are subject to acceptance, product availability, and successful payment authorization.

We reserve the right to refuse or cancel an order for legitimate reasons, including:

• Suspected fraud or unauthorized transactions

• Pricing, inventory, or listing errors

• Unusual or excessive order quantities

• Payment verification issues

• Orders that violate these Terms of Service

If we cancel an order after payment has been received, we will issue a refund to the original payment method.

Pricing and Payment

Prices are listed in U.S. dollars unless otherwise stated.

Prices and product availability may change without notice. Any applicable shipping charges and taxes will be displayed during checkout before the order is submitted.

If a product is listed at an incorrect price due to an error, we may cancel the affected order and issue a full refund.

Shipping

Orders are shipped according to our Shipping Policy.

Delivery dates are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, weather, holidays, incorrect customer-provided shipping information, or other circumstances beyond our reasonable control.

Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Unless an item is defective, damaged upon delivery, or incorrectly shipped, cutting tools must be unused, unopened, and in their original packaging to qualify for return.

Used, installed, altered, or customer-damaged cutting tools are not eligible for return.

Proper Product Use

Cutting tools and industrial products must be selected, installed, operated, and maintained by qualified persons using appropriate machines, guards, operating procedures, and personal protective equipment.

Customers are responsible for confirming product compatibility and following the product manufacturer’s specifications, safety instructions, and recommended operating conditions.

Third-Party Products and Trademarks

Manufacturer names, product names, trademarks, and logos appearing on this website belong to their respective owners.

Their appearance on our website is used only to identify the products being offered and does not imply sponsorship, endorsement, or authorized-distributor status unless expressly stated.

Limitation of Liability

To the fullest extent permitted by applicable law, Machine Shops United LLC shall not be liable for indirect, incidental, special, or consequential damages arising from the improper selection, installation, operation, alteration, or misuse of any product.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

Our total liability for a claim relating to a product or order shall not exceed the amount paid for the product giving rise to the claim, except where applicable law requires otherwise.

Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Machine Shops United LLC and its owners, employees, and representatives from claims, damages, liabilities, and reasonable expenses arising from your unlawful use of our website, violation of these Terms, or misuse of products purchased from us.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of South Carolina, without regard to conflict-of-law principles.

Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions will remain in full force and effect.

Changes to These Terms

We may update these Terms of Service from time to time.

Changes will take effect when the updated Terms are posted on this website. Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

Contact Information

Questions about these Terms of Service may be sent to:

Machine Shops United LLC
Email: sales@machineshopsunited.com
Address: 128 Millport Circle, Suite 200, Greenville, SC 29607, United States